Refund policy

Return Policy

• If your product is damaged, defective, incorrect or incomplete at the time of delivery, please file a return request to us by Facebook message, email or WhatsApp within 14 days for return/exchange the items of the delivery date.

Valid reasons to return an item:

1. Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival)
2. Delivered Product is incorrect (presentation different on Live or Picture) / incomplete (missing parts)
3. Delivered Product is “No longer needed” (The size of a fashion product does not fit) - eligible for selected products only